Senior Renewal Manager (SaaS)

TL;DR

Senior Renewal Manager (SaaS): Owning and driving the end-to-end renewal journey for enterprise and mid-market clients in the DACH region with an accent on achieving high retention rates and mitigating churn. Focus on complex negotiation, accurate forecasting, and simplifying renewal processes for high-velocity execution.

Location: The role is for the DACH region. Candidates must have professional fluency in both German and English.

Company

hirify.global is a visual workspace for innovation that enables distributed teams to collaborate on design products, brainstorm ideas, and more.

What you will do

• Own the renewal journey from initiation to close for Enterprise and Mid-Market clients in DACH.
• Act as a "T-Shaped" partner to ensure the best outcome for the customer and hirify.global.
• Collaborate with Account Executives and Customer Success to identify expansion opportunities.
• Maintain accurate 120-day forecasts and high data hygiene within the CRM.
• Simplify renewal processes to maintain high-velocity execution.

Requirements

• 3+ years of experience in renewals, account management, or a commercial SaaS role.
• Proven success in mitigating churn in complex, multi-stakeholder enterprise environments.
• Strong negotiation skills.
• Professional fluency in both German and English (written and verbal) required.
• Experience managing a large book of business (50+ accounts per quarter).
• Resilience to navigate a fast-paced environment.

Culture & Benefits

• Competitive equity package and corporate pension plan.
• Lunch, snacks, and drinks provided in the office.
• Wellbeing benefit and WFH equipment allowance.
• Annual learning and development allowance.
• Travel allowance for your commute.
• Opportunity to work for a globally diverse team.
• Supportive, welcoming, and innovative environment focused on collaboration and diversity.