Account Manager Team Lead (Italian Market)

TL;DR

Account Manager Team Lead (Italian Market): Leading and developing an Account Management team for the Italian market, focusing on upselling, retention, satisfaction, and client renovation plans. Focus on achieving team KPIs, analyzing data to improve processes, and driving business impact.

Location: Onsite in Barcelona, Spain

Salary: €30,000–€40,000

Company

hirify.global is a fast-growing all-in-one HR Software company founded in 2016, dedicated to helping SMEs automate HR workflows and centralize people data.

What you will do

• Lead a team of 6 Account Managers.
• Successfully hire top talent for your team.
• Ensure the KPIs of your team are achieved.
• Constantly analyse data to improve or change internal processes.

Requirements

• Proven experience in management roles (2+ years).
• Sales, upselling, or cross-selling experience.
• Retention and customer relationship management experience.
• Exceptional analytical and problem-solving skills.
• Exceptional interpersonal and communication skills.
• Fluent in both English and Italian.
• Able to work in a constantly changing environment and dynamics.
• Able to manage and prioritise multiple responsibilities.

Culture & Benefits

• High growth, multicultural and friendly environment.
• Alan private health insurance.
• Healthy life with Gympass (Gyms, pools, outdoor classes).
• Save expenses with Cobee.
• Language classes with Yolk Academy.
• Breakfast in the office and organic fruit, plus free caffeine and theine.
• Pet Friendly office.