Professional Service Manager (SaaS)

Location: Remote role for candidates in Colorado, United States. Working hours are Monday–Friday, 9:00am–6:00pm.

Salary: $60,000 per year.

Company

hirify.global provides a SaaS platform for managing deskless teams, including hiring, scheduling, training, tasks, communication, and daily operations.

What you will do

• Deliver professional services to clients through daily meetings and offline task execution.
• Configure hirify.global features around customer workflows and provide tailored solutions.
• Integrate hirify.global with other platforms and migrate data from existing tools.
• Build strong customer relationships and support onboarding and process improvement.
• Manage multiple tasks in a fast-paced, high-pressure environment.
• Collaborate with Customer Success, R&D, and integration partners, including payment processing providers, to troubleshoot implementation issues.

Requirements

• Native-level English proficiency is required.
• At least one year of experience in a SaaS company is preferred.
• Strong technical aptitude and willingness to learn and improve continuously.
• Excellent communication, collaboration, and customer relationship skills.
• Ability to manage multiple tasks and work effectively under pressure.

Culture & Benefits

• Medical coverage and an insurance plan.
• 401(k) plan.
• Paid vacation and sick days.
• Ongoing training and professional development.
• Supportive, collaborative work environment with team events.