Director, Customer Partner (Healthcare)

TL;DR

Director, Customer Partner (Healthcare): Revolutionizing relationship management and driving account growth and profitability for mission-critical technology systems with an accent on developing deep customer connections, proactive account growth, and strategic account execution. Focus on identifying and qualifying new opportunities, building go-to-market pipelines with partners, and ensuring customer satisfaction and account compliance.

Location: Fully Remote (US)

Salary: $159,240–$286,560 (US general range); up to $343,920 (New York City)

Company

hirify.global designs, builds, manages, and modernizes mission-critical technology systems for global clients.

What you will do

• Revolutionize relationship management, drive account growth, and boost profitability.
• Create, maintain, and develop deep customer connections with top-level executives.
• Develop and execute cutting-edge account strategies for growth and retention.
• Identify and qualify new opportunities, building relationships with key decision-makers.
• Lead one or more Portfolio or Strategic accounts, generating new opportunities and expanding existing work.
• Own account P&L, ensuring customer satisfaction and account compliance.

Requirements

• Minimum of 5+ years experience running account P&L and managing sales process end-to-end.
• Healthcare industry experience.
• Deep knowledge of business and technology trends and industry best practices.
• Proven experience with revenue growth, cost, profitability, trends, and risks.
• Ability to lead with a consultative approach and articulate business value to customers.
• Ability to operate in a fast-paced, flat organizational culture.

Nice to have

• Bachelor's or Master’s degree.
• Sales experience in technical solutions.

Culture & Benefits

• Opportunities for career growth, hands-on experience, and certifications across major platforms.
• Comprehensive benefits package including medical, dental, disability, and retirement.
• Employee learning programs with access to industry-best learning and certifications.
• Company-wide volunteering and giving platform.
• Inclusive culture through hirify.global Inclusion Networks.
• Eligible for discretionary annual bonus program or sales commission plan.