Director Of Retail

TL;DR

Director Of Retail: Leading hirify.global’s inbound consumer sales operation, managing a growing team to convert high-volume inbound demand into revenue with an accent on velocity sales motions and data-driven management. Focus on scaling people, processes, and performance in a fast-paced, metrics-oriented environment and collaborating with marketing, product, and e-commerce teams.

Location: Hybrid working in the UK

Company

hirify.global is dedicated to providing innovative and reliable EV charging solutions, transforming the EV charging space through a relentless focus on the customer experience, great software, and beautifully designed British hardware.

What you will do

• Lead and scale the inbound retail sales team focused on high-velocity consumer sales.
• Analyse team and individual performance using Twilio dashboards, HubSpot reports, and internal BI tools.
• Deliver ongoing coaching focused on closing skills, qualification, objection handling, consultative engagement, and operational excellence.
• Work closely with the performance marketing team to optimise lead quality, targeting, and campaign conversion.
• Oversee sales management tasks including SLA adherence, lead routing, contact strategy, pipeline hygiene, scheduling, and documentation.
• Deliver accurate short- and long-term revenue forecasts for the retail segment.

Requirements

• 5+ years in sales leadership roles, ideally in high-velocity SMB or consumer sales environments.
• Proven experience managing inbound sales teams with £500–£2,000+ ticket size products or services.
• Highly analytical—comfortable pulling insights from dashboards, CRMs, and related tooling.
• Strong coaching mindset with a track record of upskilling teams and improving conversion through structured training.
• Excellent cross-functional collaborator with experience working alongside marketing, web, product, and operations.
• Process-driven, organised, and obsessive about high-quality customer experiences.

Nice to have

• Passion for clean energy, EV charging, or consumer tech a strong plus.

Culture & Benefits

• Join one of the UK’s most exciting and fastest-growing cleantech companies.
• Make an impact in a mission-driven organisation transforming how people charge and power their homes.
• Work with a talented, ambitious, and supportive team focused on innovation and customer excellence.
• Hybrid working, competitive compensation, and opportunities for rapid career progression.