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TL;DR
Technical Program Associate: Managing end-to-end technical delivery for program launches, including scoping, system configuration, QA, and troubleshooting across various technology layers. Focus on ensuring systems align with program objectives, comply with data protection standards, and improve efficiency for cash delivery operations.
Location: This role is fully remote but must overlap with an East Africa timezone by at least 3 hours. We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.
Salary: The United States base salary for this role is $88,000. The Kenya base salary for this role is $45,000.
Company
is a non-profit organization focused on reshaping international giving by providing cash grants directly to the world's poorest populations.
What you will do
- Manage end-to-end technical delivery for program launches, including scoping, requirements gathering, system configuration and implementation, QA and testing, troubleshooting, and closeout.
- Collaborate with Operations, Product, Research, Engineering, and Data teams to ensure systems are aligned with program objectives.
- Debug and resolve issues across multiple layers of the technology stack, including the recipient database and offline survey app.
- Scope and manage cross-cutting systems improvements to enhance efficiency, scale, and/or recipient experience.
- Ensure all systems comply with ’s standards for data protection, privacy, and financial controls.
- Manage technical training and onboarding for operations staff and collaborators.
Requirements
- Exceptional alignment with Values and active demonstration of core competencies (emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity).
- 3+ years of professional experience in relevant backgrounds such as project management, product management, data analytics, international development, or management consulting.
- Strong data skills to leverage tools for extracting, cleaning, manipulating, and analyzing data to make operational decisions.
- Strong project management experience, including managing timelines, stakeholders, and complex deliverables.
- Deep comfort with Microsoft Excel/Google Sheets.
- Intermediate experience using a programming or scripting language (most commonly Python at ) to automate workflows, validate data, or implement business logic.
- Significant interest in technology, systems design and building.
- Fluency in English is required.
Nice to have
- Experience working with relational databases (e.g., SQL).
Culture & Benefits
- A supportive team that is candid, analytical, agile, and non-hierarchical.
- A robust health benefits plan (details vary by country).
- Flexible paid time off that staff is encouraged to take.
- Allowances for desk set-up and learning and development.
- Commitment to diversity, equity, and inclusion, strongly encouraging applications from candidates with experience in low-income and/or historically marginalized communities.
- Support for flexibility and professional growth opportunities.