Sales Development Representative (SaaS)

Location: Remote - US; not eligible for hire in California, Connecticut, Illinois, Massachusetts, Maryland, New Jersey, New York, Oregon, Pennsylvania, Rhode Island, Texas, Virginia, Washington, or Washington, D.C. Occasional travel may be required for project or team meetings.

Salary: $25.75–$35.77 per hour, depending on location. Commission and potential equity participation may also apply.

Company

Twilio provides communications solutions that help businesses and developers create personalized customer experiences.

What you will do

• Generate pipeline for the New Business and Strategic Sales organizations.
• Identify and engage new companies and markets through personalized, value-based outreach.
• Research accounts and communicate how Twilio’s platform can provide value.
• Execute outbound calls, personalized emails, and social selling activities.
• Meet or exceed monthly goals for generating new business opportunities.
• Partner with Account Executives on account strategies and territory plans.

Requirements

• Growth-oriented, goal-driven, and ready to develop toward future leadership or customer-facing roles.
• Strong initiative, resilience, adaptability, and comfort working in a fast-moving environment.
• Ability to create strategic, highly personalized prospect outreach.
• Willingness to take responsibility and collaborate closely with Account Executives.
• Customer-facing experience is preferred, with 1+ year desired.
• Must be eligible to work remotely in the United States outside the listed excluded states.

Culture & Benefits

• Remote-first work with occasional in-person team, project, or customer meetings.
• SDR onboarding, training, and role-specific development support.
• Healthcare insurance, 401(k), paid sick time, personal time off, and paid parental leave.
• Wellness leave, competitive pay, and opportunities for volunteering and community support.
• Work in a collaborative, diverse, and globally inclusive environment.

Hiring process

• Applications are accepted on an ongoing basis.
• Twilio uses AI to support hiring efficiency, while final decisions are made by employees.
• Formal interviews are required; offers are not made without an interview process.