Account Manager

TL;DR

Account Manager (Sales): Managing and expanding existing client accounts by identifying growth opportunities and strengthening customer relationships with an accent on strategic sales execution and revenue growth. Focus on developing tailored account strategies, managing adoption metrics, and collaborating with internal teams to deliver exceptional customer experiences.

Location: Must be able to report to the Medellin office 5 days a week

Company

hirify.global is a leading provider of IT infrastructure and security management solutions powered by AI, serving customers worldwide with a strong focus on MSPs and internal IT organizations.

What you will do

• Proactively engage with current customers to identify upsell and cross-sell opportunities.
• Build and maintain strong relationships with key decision-makers to ensure customer satisfaction.
• Develop tailored strategies for each account including regular check-ins and business reviews.
• Monitor customer usage and address adoption challenges to drive expansion strategies.
• Take ownership of sales targets and contribute to revenue growth strategies.
• Collaborate closely with Customer Success and Sales teams to ensure smooth implementation of solutions.
• Utilize Salesforce CRM to manage leads, opportunities, and accounts.

Requirements

• Must have at least 1 year of B2B or B2C sales experience, ideally in technology or SaaS.
• Must be able to work onsite in Medellin, Colombia.
• Strong passion for sales with a proven track record of exceeding targets.
• Excellent organizational, interpersonal, and communication skills.
• Proficient in CRM tools, especially Salesforce.
• Strong analytical skills for accurate sales forecasting.

Culture & Benefits

• Opportunity to work with cutting-edge technology in a fast-growing company.
• Dynamic team environment with career development opportunities.
• Inclusive equal employment opportunity policy.