Global Sales Operations Manager

TL;DR

Global Sales Operations Manager: Designing and optimizing sales operations for a luxury watch marketplace with an accent on revenue planning, dealer lifecycle, VIP sourcing, and tooling. Focus on driving GMV growth through supply quality, execution rigor, and trustworthy data.

Location: Berlin (onsite) or Remote from the UK

Company

hirify.global is the global marketplace for luxury watches, connecting buyers and sellers from more than 100 countries.

What you will do

• Partner with sales and account management for supply growth, onboarding, and optimizing dealer performance.
• Standardize transaction paths and flows for VIP clients by leveraging marketplace signals.
• Run monthly GMV/revenue forecasts and maintain liquidity and supply coverage analysis.
• Ensure effective use of CRM and automation tools, maintaining data integrity and BI structures.
• Co-design compensation plans and incentives tied to GMV.
• Align with Operations on KYC, authenticity, dispute SLAs, and policy changes.
• Run regular forecast/pipeline reviews and prepare reporting for leadership.
• Partner with General Managers and Finance on headcount and OPEX planning.
• Optimize operating rhythms, information flows, collateral, and tooling for team effectiveness.

Requirements

• 4+ years in Sales/Revenue Operations.
• Proven track record building forecasts, territories/quotas, comp plans, and funnel diagnostics.
• Fluency in data, analytics, and BI.
• Strong executive communication and stakeholder management.
• Systems thinking approach to implementing effective sales and marketing data and tooling solutions.
• Experience leading cross-functional workstreams with Data, Product, Marketing, and Operations.

Nice to have

• Marketplace ecommerce background.
• Experience operating with policy/legal workflows.

Culture & Benefits

• Join a globally recognized brand in the luxury watch industry.
• Work in a dynamic, international team with flat hierarchies and strong team spirit.
• Opportunity to make a tangible impact on business growth and partner satisfaction.
• Enjoy a modern work culture with flexibility, creativity, and purpose.
• Fast-growing company actively shaping its future.