TL;DR
Junior Account Manager (IT Services): Developing and implementing client growth strategies and expanding existing client relationships with an accent on increasing sales, improving project profitability, and identifying upselling/cross-selling opportunities. Focus on establishing strong long-term partnerships with clients, managing operational activities for projects, and conducting pre-sales activities.
Company
hirify.global is a pre-IPO software development company providing full-cycle services, helping enterprises and mid-sized firms transform with effective digital solutions.
What you will do
- Develop and implement client growth strategies and expand existing client relationships.
- Increase sales, improve project profitability, and identify upselling/cross-selling opportunities.
- Establish and maintain strong long-term partnerships with clients and key stakeholders.
- Collaborate to identify business challenges, propose solutions, and optimize client-related processes.
- Manage operational activities for projects and conduct pre-sales activities.
- Participate in exhibitions, conferences, and hold in-person meetings.
Requirements
- Experience in account management and/or customer success management for 1+ years, or in an account/sales assistant role.
- Strong communication, negotiation, and team collaboration skills.
- Technical knowledge with sufficient ability to understand technical aspects.
- Conversation and communication skills with C-Level people.
- German: Upper-Intermediate and above.
- English: Upper-Intermediate and above.
Nice to have
- Strong knowledge of the IT industry and how the major processes function.
- Experience in creating and implementing account development plans and strategies.
Culture & Benefits
- Opportunity to gain experience with world's largest brands (Samsung, Johnson & Johnson, Ryanair, etc.) and large-scale projects.
- Interesting high-profile deals, negotiation practice, and communication with C-level people.
- Commitment to continuous learning, with access to educational platforms, seminars, and a robust knowledge base.
- Excellent teams with streamlined processes for continuous learning and enjoyable work.
- Multiple growth paths as a specialist or manager, with decent rewards.
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