Principal User Experience Designer – AI Experiences

TL;DR

Principal User Experience Designer (AI): Defining and delivering delightful, AI-driven customer experiences for global travel across hirify.global’s brands with an accent on intelligent, conversational, and agentic systems. Focus on envisioning new paradigms for multimodal experiences, evolving design systems for AI-native patterns, and embedding responsible AI design principles.

Location: Based in the United States, with offices in San Jose, Austin, New York, Chicago, and Seattle.

Compensation: $242,000–$338,500 (USD) for San Jose/New York

Company

hirify.global is a global travel technology corporation that powers travel experiences for millions worldwide through its family of brands.

What you will do

• Translate strategic vision into high-impact visual stories and prototypes for AI-driven travel experiences.
• Lead through design and prototyping to rapidly explore, validate, and communicate ideas.
• Push the boundaries of AI and next-generation interfaces, envisioning new conversational and adaptive paradigms.
• Design for agentic and mixed-initiative interactions, crafting clear mental models and user feedback mechanisms.
• Evolve Expedia’s design system to support AI-native patterns, adaptive layouts, and intelligent interaction logic.
• Evangelize the value of AI experience design and champion the traveler’s voice in AI interactions.

Requirements

• 8+ years of relevant professional experience.
• Bachelor’s degree in Human-Computer Interaction, User Experience Design, Cognitive Science, or related design or technical field; or equivalent related professional experience.
• Demonstrated thought leadership and domain expertise in designing complex, AI-driven systems and experiences.
• Mastery in visual design and prototyping, and strong proficiency in UX Design, System Design, and Motion Design.
• Deep expertise in AI, conversational, and agentic experience design, including multimodal and adaptive paradigms.
• Strong foundation in data-informed design, using metrics and behavioral signals to guide decisions.
• Expert knowledge of modern design and prototyping platforms, including Figma.

Culture & Benefits

• Full benefits package, including exciting travel perks, generous time-off, and parental leave.
• Flexible work model and career development resources.
• Fosters an open culture where everyone belongs, and differences are celebrated.
• Offers a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.
• Committed to creating an inclusive work environment with a diverse workforce.