Post Sales Consultant

TL;DR

Post Sales Consultant: Managing post sales interactions with customers across Europe, United States, and Australia with an accent on fintech hardware and software expertise. Focus on achieving KPIs, maintaining strong customer relationships, and improving sales processes.

Location: Norwich, Norfolk, United Kingdom

Company

hirify.global is a fast-growing UK fintech company providing point of sale and embedded finance solutions to over 90,000 business merchants worldwide.

What you will do

• Manage post sales customer interactions and support tech-led solutions.
• Achieve pre-set KPIs aligned with delivery targets.
• Maintain and build a sales pipeline and manage diary and calls.
• Keep up to date with industry hardware and software capabilities.
• Provide coaching and commercial awareness to customers.
• Review and suggest improvements to sales processes and procedures.

Requirements

• Location: Norwich, Norfolk, United Kingdom
• English: B2 level or higher
• Strong communication and organizational skills.
• Tech literacy and CRM experience.
• Resilience and ability to handle challenging customers professionally.

Hiring process

• Short screening call with recruitment team.
• Competency-based interview with hiring lead.