Sales Operations Manager

TL;DR

Sales Operations Manager: Enabling and scaling the sales organization by optimizing CRM, sales tech stack, and data flows, with an accent on defining and reporting key sales metrics and ensuring operational efficiency. Focus on building scalable processes, improving data hygiene, and supporting sales enablement to drive revenue growth.

Location: 100% remote within the United States, with collaboration primarily in US-Mountain time zone.

Company

hirify.global is a remote-first company backed by Y Combinator, revolutionizing the experience economy by providing modern software solutions to underserved businesses like yoga studios, gyms, and salons.

What you will do

• Partner with Sales, Marketing, and Revenue leaders to define, measure, and report on key sales metrics and pipeline health.
• Maintain and optimize CRM (HubSpot) and sales tech stack, managing workflows, data integrity, and automation.
• Build and document scalable sales processes to enhance efficiency and reduce friction.
• Support sales enablement through training materials, onboarding, and playbook management.
• Inform territory and quota planning, compensation, forecasting, and resource allocation.
• Monitor operational bottlenecks, propose improvements, and implement solutions across the sales lifecycle.

Requirements

• Must be based in the United States.
• 3-5+ years of progressive Sales Operations experience.
• Strong CRM administration and optimization experience, including building dashboards, reports, workflows, and automations (HubSpot preferred).
• Experience selling, or enabling and supporting the sales, at a SaaS company.
• Proficiency in data analysis utilizing Sheets or Excel modeling.
• Clear communication skills for cross-functional collaboration and process documentation.

Nice to have

• Proactive problem-solver willing to identify, interrogate, and propose and implement solutions to sales optimization opportunities.
• Experience building scalable sales processes, specifically lead routing, opportunity creation, and quoting.
• CRM expertise within Salesforce or HubSpot.
• Marketing automation experience within HubSpot or Marketo.
• Experience working in growth-stage companies or remotely.

Culture & Benefits

• Medical, dental, and vision benefits.
• Home office equipment stipend and flexible vacation policy, including your birthday off.
• Annual reimbursement stipend to support health, wellness, and lifestyle.
• A robust holiday calendar.
• Collaborative, supportive team environment.
• Commitment to diversity and inclusion as an equal opportunity employer.

Hiring process

• Resume review followed by a brief call with a member of the People team.
• A series of three additional interviews, including a brief exercise, meeting with relevant team members and managers.