Sales Operations Manager

TL;DR

Sales Ops Manager (SaaS): Enabling and scaling the sales organization by working at the intersection of sales, marketing, data, process, and technology with an accent on CRM optimization, data integrity, and sales tech stack management. Focus on defining and reporting key sales metrics, automating repetitive tasks, and implementing solutions to operational bottlenecks.

Location: Remote within the United States. Teammates are primarily located in the US-Mountain time zone.

Company

hirify.global is a next-generation booking and communications platform for experience-based businesses.

What you will do

• Partner with Sales, Marketing, and Revenue leaders to define, measure, and report on key sales metrics.
• Maintain and optimize the CRM (HubSpot) and sales tech stack, ensuring data integrity and automating tasks.
• Build and document scalable processes to optimize efficiency and reduce friction.
• Support enablement by coordinating training materials and onboarding new team members.
• Inform territory and quota planning, compensation plan modeling, and resource allocation.
• Monitor and identify operational bottlenecks, proposing and implementing solutions.

Requirements

• Strong CRM administration and optimization experience, including leading others in appropriate workflows.
• 3-5+ years of progressive Sales Operations experience.
• Experience selling, or enabling and supporting the sales, at a SaaS company.
• Success maintaining pipeline hygiene.
• Foundational understanding of top-to-bottom sales funnel progression.
• Strong data analysis experience utilizing Sheets or Excel modeling.
• Clear communication skills, with the ability to clearly document processes and partner cross-functionally.

Nice to have

• Proactive problem-solver who identifies and implements solutions to sales optimization opportunities.
• Experience building scalable sales processes, specifically lead routing, opportunity creation, and quoting.
• CRM expertise within Salesforce, or within HubSpot.
• Marketing automation experience within HubSpot and/or Marketo.
• Experience working in growth-stage companies.
• Experience working remotely, ideally in a globally distributed team.

Culture & Benefits

• Medical, dental, and vision benefits.
• Home office equipment provided.
• Flexible vacation policy with encouragement to take time off.
• Robust holiday calendar, including your birthday off.
• Annual reimbursement stipend to support health, wellness, and lifestyle.
• 100% US remote position.

Hiring process

• Resume review by a real person.
• Brief screening call with the People team.
• Series of three additional interviews, including a brief exercise, with the Director of Revenue Operations, Revenue Operations Manager, and Data Analyst.