Staff Technical Writer

TL;DR

Senior Technical Writer: Developing high-quality technical documentation for cloud security products with an accent on user documentation, API documentation, release notes, and troubleshooting topics. Focus on translating complex technical concepts into clear, accessible content for diverse audiences and improving documentation processes.

Location: Remote (US, East Coast preferred)

Salary: 86,600 USD – 108,300 USD/year

Company

hirify.global helps organizations secure innovation in the cloud with runtime insights, open innovation, and agentic AI, creating technology trusted by over 60% of the Fortune 500.

What you will do

• Develop high-quality technical documentation, including user documentation, API documentation, release notes, and troubleshooting topics.
• Work with different teams to gather information and ensure accuracy and completeness of documentation.
• Translate complex technical concepts into clear and accessible content for a range of audiences.
• Participate in product planning and design discussions to advocate for documentation best practices.
• Improve documentation processes to refine content creation, review, and publication workflows.
• Stay informed about industry trends and best practices in technical writing, documentation tools, and information architecture.

Requirements

• Bachelor's degree in Computer Science, Technical Communication, English, or related field.
• 5+ years of experience in technical writing, preferably in the software industry.
• Proficiency in documentation tools such as Markdown and version control systems (GitHub).
• Experience with the docs-as-code workflow.
• Knowledge of cloud computing platforms (such as GCP, AWS, and Azure) and containerization technologies (such as Docker, Kubernetes).
• Location: Must be based in the USA.

Nice to have

• Ability to use AI/ML tools.
• Familiarity with CSS and Python scripting.

Culture & Benefits

• Extra days off to prioritize your well-being.
• 401(k) Retirement Savings Plan with a 3% company match.
• Maternity and Parental Leave.
• Mental health support for you and your family through the Modern Health app.
• Full health benefits package for you and your family.