Senior Key Account Manager

TL;DR

Senior Key Account Manager (Luxury Watches): Driving hirify.global’s growth in Japan by developing long-term strategic relationships with top sellers, bringing Japanese watches to a global audience with an accent on maximizing seller performance, profitability, and satisfaction. Focus on account management, international market expansion, and data-driven commercial strategies.

Location: This is a fully remote position based in Japan, with occasional travel for seller meetings or watch fairs.

Company

hirify.global is a one-of-a-kind marketplace for buying and selling special objects, auctioning over 110,000 unique items weekly, all carefully curated by in-house experts.

What you will do

• Build and maintain long-term, high-value relationships with top sellers and strategic partners in Japan and SEA.
• Develop tailored growth plans to boost revenue, quality, and engagement, conducting regular business reviews.
• Support cross-functional projects that streamline shipping from Japan to Europe and enhance operational efficiency.
• Use data to track and forecast key performance metrics, manage financial KPIs, and analyze category performance.
• Work closely with the local Japanese Business Developer, category experts, and operations teams to improve seller experience.
• Communicate strategies clearly to align internal and external stakeholders.

Requirements

• Proven track record in key account management, ideally within the luxury or watch industry.
• Strong ability to build trust and influence decision-makers in high-value, complex partnerships.
• Strong analytical mindset, comfortable using data to inform strategy and decision-making.
• Proficiency with CRM tools like HubSpot and Google Workspace (Sheets, Slides, etc.).
• Excellent communicator in Japanese and English, capable of engaging internal and external stakeholders.
• Minimum of 5+ years in account management, ideally in luxury watches or related sectors.

Culture & Benefits

• Create a visible impact by working at scale in a global organization serving millions of customers across 80+ categories.
• Learn and grow through our Learning & Development initiatives, including clear development plans and mentorship programs.
• A passionate, diverse team of 800+ hirify.globalans representing 60+ nationalities, fostering an inclusive and queer-friendly environment.
• Receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion”.
• Additional leave for key work anniversaries and important life events.