Technical Account Manager (Ad-Tech)

TL;DR

Technical Account Manager (Ad-Tech): Overseeing the full lifecycle of Marketplace customers, including technical validation, onboarding, integration project management, and strategic planning to grow client business with an accent on technical understanding of ad serving, OpenRTB specs, and API services. Focus on ensuring operational excellence, performance against KPIs, and providing solutions for business challenges.

Location: In office in New York

Salary: $105,000 – $150,000 per year

Company

hirify.global is a global advertising supply-side platform enabling media owners to maximize the value of their content on any screen, committed to upholding the integrity of the programmatic ecosystem.

What you will do

• Manage the full lifecycle of Marketplace customers, ensuring technical validation, successful onboarding, and integration.
• Serve as a technical consultant and strategic partner, identifying growth opportunities and solving business challenges.
• Regularly test integrations, monitor performance, and ensure operational excellence against KPIs.
• Collaborate with sales, product, and development teams to improve offerings, define playbooks, and build new tools.
• Maintain expert knowledge of ad-tech trends, product offerings, APIs, and integration protocols.
• Provide advanced troubleshooting and act as a technical escalation point for internal and external teams.

Requirements

• 3+ years of experience in Ad-Tech (Ad Exchange, SSP, DSP, or related media owners/distributors) in a Senior Technical role.
• Advanced knowledge of Open RTB specifications, Rest APIs, SQL, and JSON.
• Experience with Kafka topics and managing large, cross-functional projects.
• Strong analytical, problem-solving, presentation, and communication skills.
• In-depth knowledge of the online advertising industry, including technology solutions and business models.

Nice to have

• Management experience.
• Buy-side and campaign optimization knowledge.
• Familiarity with BI tools like Looker and Redash.
• Automation and scripting experience.

Culture & Benefits

• Comprehensive health, dental, and vision plans.
• Paid time off, health days, and flexible work schedules.
• Competitive retirement matching plans and equity packages.
• Generous parental leave and annual well-being allowance.
• Employee assistance and mental health first aid programs.
• Volunteer time off and donation-matching program.
• Commitment to a diverse, equitable, and inclusive environment.
• Resources for continuous learning.