Senior Director Client Partner (Life Sciences)

TL;DR

Senior Director Client Partner (Life Sciences): Lead and grow a portfolio of life sciences enterprise accounts, driving client success and strategic partnerships with an accent on client retention, growth, and cross-functional collaboration. Focus on developing and executing complex strategies, managing teams, and delivering measurable outcomes in a fast-paced, high-growth environment.

Location: Work from Anywhere within the US

Company

hirify.global connects healthcare providers with life sciences experts through a software platform that powers millions of educational exchanges to improve patient care.

What you will do

• Own and grow a portfolio of 15–20 life sciences enterprise accounts as a trusted strategic partner.
• Drive client success by meeting needs, uncovering opportunities, and ensuring high satisfaction.
• Lead strategic account planning and collaborate with Business Development to identify expansion opportunities.
• Manage pipeline, advance opportunities, and oversee renewal processes to ensure retention and growth.
• Lead and develop direct reports, providing coaching and tracking performance against KPIs.
• Partner cross-functionally to deliver seamless client experiences and stay ahead of industry trends.

Requirements

• Location: Must be based in the US with ability to work remotely.
• 15+ years of client service/success experience managing enterprise relationships in life sciences.
• Strong strategic, analytical, and communication skills with proven ability to build trust and influence.
• Experience with CRM systems such as Salesforce to manage pipeline and client activity.
• Proven track record developing and executing complex strategies for life sciences clients.
• Experience leading cross-functional teams to ensure successful execution and measurable outcomes.

Culture & Benefits

• Competitive salary and comprehensive medical, vision, and dental plans fully paid by company.
• 401k matching, life insurance, and disability coverage.
• Flexible PTO and 100% paid parental leave with additional post-parental support.
• Work from anywhere within the US with a focus on diversity and inclusion.
• Charitable donation matching and supportive team environment.