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5 часов назад

Client Success Manager (Healthtech)

Формат работы
remote (только USA)
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR

Client Success Manager (Healthtech): Managing B2B client relationships and driving employee enrollment for an AI-powered health platform with an accent on account health, ROI reporting, and growth strategies. Focus on scaling the client experience from hundreds of thousands to millions of members while optimizing B2B2C activation campaigns.

Location: Remote (US); travel is expected on an occasional basis, approximately every other month

Company

hirify.global is an AI operating system for health designed to empower people to live 100 healthy years through proactive, data-driven insights.

What you will do

  • Serve as the primary point of contact for a portfolio of B2B clients, including employers, channel partners, and brokers.
  • Drive B2B2C enrollment by designing and delivering targeted awareness and activation campaigns.
  • Own client reporting, invoicing, and ROI, while hosting quarterly business reviews.
  • Partner with the sales team to expand eligible populations and the scope of covered products.
  • Collaborate cross-functionally with Operations, B2B, and Data teams to address client needs and improve delivery.
  • Champion client advocacy by collecting testimonials and facilitating case studies to highlight service impact.

Requirements

  • 5+ years of experience in client success or account management within a high-growth startup.
  • Expertise in employee benefits, specifically health and wellness programs.
  • Proven track record of driving B2B2C enrollment and implementing activation campaigns.
  • Professional background in healthcare, wellness, or public health industries.
  • Proficiency with Salesforce or similar CRM platforms (e.g., HubSpot, Gainsight).
  • Must be based in the US.

Nice to have

  • Experience leveraging AI tools to increase efficiency and extend operational capabilities.

Culture & Benefits

  • Competitive salary and benefits package.
  • Flexible working hours.
  • Dynamic work environment encouraging creativity and innovation.
  • Mission-driven culture focused on positively impacting global health.

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