Senior Director/Director, Client Partner (Life Sciences)

TL;DR

Senior Director/Director, Client Partner (Life Sciences): Leading client services for a portfolio of life sciences enterprise accounts with an accent on strategic account planning, stakeholder engagement, and driving client success. Focus on building trust, managing renewals, and collaborating cross-functionally to enhance client relationships and outcomes.

Location: Remote - US

Company

hirify.global connects healthcare providers with life science experts to improve patient care through a software platform.

What you will do

• Own and grow a portfolio of 15–20 life sciences enterprise accounts.
• Drive client success by proactively meeting needs and uncovering new opportunities.
• Lead strategic account planning and collaborate with Business Development.
• Manage pipeline and create strategic account plans.
• Track impact and performance by monitoring KPIs.
• Partner cross-functionally to deliver a seamless client experience.

Requirements

• 15+ years of Client Service/Success experience in life sciences.
• Proven ability to build trust and cultivate strategic partnerships.
• Strong strategic and analytical mindset.
• Exceptional communication skills.
• Experience with CRM tools like Salesforce.