Retail Sales Executive

TL;DR

Retail Sales Executive: Managing inbound customer sales inquiries and guiding customers through the sales process with an accent on customer service and sales efficiency. Focus on handling high call volumes, maintaining sales pipelines, and following up with customers and installers to completion.

Location: Onsite in London, United Kingdom

Company

hirify.global is a fast-growing UK startup focused on innovative electric vehicle charging solutions, recognized as a top-rated EV charging manufacturer and one of the fastest growing companies in the UK and EMEA.

What you will do

• Manage inbound customer flow efficiently while maintaining high service levels
• Answer sales queries and sell the hirify.global product line
• Monitor sales inquiries via web chat, calls, and emails
• Guide customers through the sales process and manage your sales pipeline
• Maintain a high call rate and follow up with customers and installers to ensure installation completion

Requirements

• Flawless English communication skills required
• Minimum 2 years sales experience, preferably in EV charging or related industry
• Strong customer service skills and ability to handle challenging situations professionally
• Analytical and problem-solving abilities with attention to detail
• Ability to work independently and collaboratively in a remote team environment
• Flexibility to adapt to changing priorities and multitask

Culture & Benefits

• Competitive salary plus commission
• Work onsite in a dynamic, close-knit team at Canary Wharf, East London
• Fast-paced startup environment with global growth ambitions
• Opportunity to sell a product contributing to a cleaner, greener world