Enterprise Sales Director (Cloud Contact Center Software)

Location: United States (Remote). The territory includes Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, New York, New Jersey, Pennsylvania, and Connecticut.

US base salary: $106,800–$264,700 annually, plus potential performance bonus, stock, and other incentive compensation.

Company

Cloud contact center software provider serving customers worldwide.

What you will do

• Create and drive revenue across a specified region or list of named accounts.
• Generate opportunities through professional networking, cold calling, referrals, associations, and regional events.
• Drive brand awareness, campaigns, and lead generation activities.
• Own the sales cycle from lead generation through contract closure and meet quarterly and annual quotas.
• Develop business plans and present them during quarterly reviews.
• Maintain account and opportunity forecasts in Salesforce and support customer satisfaction and retention through implementation and support.

Requirements

• At least 5 years of outside enterprise software sales experience.
• At least 10 years operating, selling, or servicing customer contact or engagement centers in Sales or Service.
• Experience selling to C-level stakeholders and a proven record of sales excellence.
• Demonstrated ability to hunt for new business, close deals, and work independently and collaboratively in a fast-paced environment.
• Superior professional presence and business acumen.

Nice to have

• Contact center software sales experience in the under-1,000-seat market.
• Knowledge of the assigned territory or accounts.

Culture & Benefits

• Fully remote work arrangement.
• Health, dental, and vision coverage beginning on the first day of employment.
• Short- and long-term disability coverage, basic life insurance, and a 401(k) plan with employer matching.
• Mental health support, employee stock purchase plan, paid time off, company holidays, paid volunteer hours, and 12 weeks of paid parental leave.
• Inclusive, team-oriented workplace focused on diversity, equity, and inclusion.