Director, Product Management (AI Applications)

TL;DR

Director, Product Management (AI Applications): Leading the development of strategic AI/LLM powered product areas with an accent on AI Insights, Agent Assist, and AI Knowledge. Focus on defining product strategy, managing a team, and driving execution through data-driven decisions.

Location: Remote (US)

Company

hirify.global is a leading provider of cloud contact center software.

What you will do

• Define and communicate a bold product strategy.
• Build and maintain a prioritized roadmap.
• Use competitive analysis and user insights for decision-making.
• Translate strategy into detailed requirements for Engineering and UX.
• Collaborate with Marketing and Sales for positioning and pricing.
• Mentor and develop product managers.

Requirements

• 10+ years of product management experience, including 5+ years in AI-first enterprise software.
• 3+ years managing a small team of product managers.
• Success in delivering AI/ML-powered CX applications.
• Strong analytical skills to turn data into actionable insights.
• Ability to thrive in a fast-paced, collaborative environment.