Strategic Account Manager (Payments)

Location: Sydney, Australia

Company

hirify.global builds technology and financial services products through brands including Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto.

What you will do

• Build and grow long-term partnerships with high-value Australian sellers across mid-market and large organisations.
• Own a managed portfolio, including prioritisation, contracting, technology strategy, account planning, and ongoing engagement.
• Use product, payments, and industry expertise to solve complex seller challenges and design scalable solutions.
• Identify growth opportunities, expand partnerships, influence adoption, and negotiate mutually beneficial commercial outcomes.
• Represent the voice of sellers by analysing portfolio insights and informing product roadmap decisions.
• Collaborate with Product, Engineering, Finance, Implementation, Marketing, Legal, and Sales teams while supporting peers and improving Strategic Account Management practices.

Requirements

• 5+ years of experience in account management, business development, partnerships, sales, or sales engineering focused on technical products.
• Experience owning revenue outcomes and managing sophisticated commercial relationships with minimal guidance.
• Experience leading complex, multi-stakeholder initiatives and collaborating across product, engineering, finance, legal, and go-to-market teams.
• Experience gathering customer requirements, building feature-development business cases, quantifying impact, and influencing prioritisation.
• Confidence engaging senior business owners, IT, finance, and operations stakeholders.
• Formal sales or negotiation methodology training and experience supporting go-to-market efforts for new or evolving products.

Nice to have

• Industry experience in hospitality and/or food and beverage.

Culture & Benefits

• Inclusive workplace with a commitment to equal opportunity and reasonable accommodations throughout the recruitment process.
• Globally distributed company with collaboration across multiple time zones.
• Remote work options, medical insurance, flexible time off, retirement savings plans, and modern family planning benefits.
• Occasional work outside normal business hours may be required.

Hiring process

• Applications are limited to 9 active applications within a 60-day period.
• Automated AI tools may be used to evaluate applications in accordance with local regulations and bias-audit requirements.