Account Manager (Tech Focus)

TL;DR

Account Manager (Tech Focus): Manage and grow B2B customer relationships in the renewable energy sector with an accent on customer engagement, feedback integration, and strategic project implementation. Focus on driving growth, improving customer experience, and leveraging technical knowledge in a fast-paced startup environment.

Location: Must be based in Sao Paulo, Brazil

Company

hirify.global is a fast-growing VC-backed startup providing B2B SaaS solutions for renewable energy technologies including solar, storage, and heat pumps.

What you will do

• Be the primary contact for B2B customers such as solar installers and utilities in Brazil
• Leverage customer feedback to improve software in collaboration with the development team
• Continuously enhance customer experience and streamline processes
• Identify upselling opportunities and potential partnerships
• Strategically plan and implement projects to drive company growth and innovation

Requirements

• Must be based in Sao Paulo, Brazil
• C2-level Portuguese proficiency required
• Experience in B2B customer service or success with direct customer engagement
• Technical background, preferably in industrial engineering
• Excellent communication and presentation skills in Portuguese and English
• Motivation to drive change in renewable energy

Nice to have

• Experience in startup ecosystem
• Degree in economics, engineering, or related field

Culture & Benefits

• Work in a fast-growing company impacting renewable energy
• Role in a VC-backed startup with 1400+ paying B2B customers
• Freedom to innovate and make quick changes
• Competitive pay