Strategic Account Manager (Fintech)

Location: Hybrid role associated with New York, NY, with relocation expense coverage to NYC or SF if needed.

Compensation: SF/NY OTE $300,000–$400,000 annually; nationwide OTE $265,000–$360,000 annually. Includes equity and a 60/40 split.

Company

Ramp builds smart financial infrastructure that automates payments, risk management, spend categorization, and financial close for more than 70,000 companies.

What you will do

• Own a portfolio of 8–12 strategic enterprise customers, driving retention, expansion, adoption, and overall account health.
• Identify, pitch, and execute upsell and cross-sell opportunities while managing renewals and commercial negotiations end to end.
• Build account and territory plans, QBRs, executive reviews, roadmap discussions, and customer growth strategies.
• Develop relationships with operators, C-suite executives, investors, partners, and other stakeholders.
• Partner with Product, Design, Engineering, Sales, Customer Success, and Solutions to deliver tailored enterprise solutions.
• Translate customer needs, usage data, and business patterns into recommendations for the strategic and enterprise product roadmap.

Requirements

• 9+ years of experience in Account Management, Customer Success, or a similar revenue-focused role.
• 3+ years managing strategic enterprise accounts with 2,500+ employees or Fortune 1000 customers.
• Experience with fintech, payments, finance and accounting, or B2B SaaS products.
• Proven success negotiating and closing complex six-figure renewals and upsells.
• Ability to communicate complex product workflows, integrations, technical configurations, ROI, payback periods, and cost savings.
• Willingness to travel for customer on-sites, events, and internal team summits.

Nice to have

• Experience in financial services sales or selling to finance teams.
• Experience at a high-growth startup.

Culture & Benefits

• Flexible PTO and centralized home-office equipment ordering.
• Health and wellness stipend, weekly coffee stipend, and budget for intra-office travel.
• Medical, dental, and vision coverage, including 100% employee coverage in the US plan.
• 401(k) with employer match, fertility benefits, parental leave, pet insurance, and employee assistance programs.
• In-office meals, snacks, drinks, and other workplace perks.
• Relocation expense coverage to NYC or SF is available if needed.

Hiring process

• Referred candidates should contact the referring person to apply on their behalf.