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обновлено 4 дня назад

Enterprise Engagement Manager (AI)

Формат работы
hybrid
Тип работы
fulltime
Грейд
middle
Английский
c1
Страна
Germany
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR

Enterprise Engagement Manager (AI): Managing a portfolio of enterprise customers to ensure value realization and adoption of Agentic AI solutions with an accent on consultative relationship management and customer success. Focus on driving KPI-based outcomes, overseeing implementations, and identifying growth opportunities within accounts.

Location: Hybrid (Berlin or Munich, Germany)

Company

hirify.global is a dynamic AI startup building SaaS platforms for Conversational AI to reimagine customer experience for enterprise organizations.

What you will do

  • Build trust-based relationships with key stakeholders as a reliable and value-driving partner.
  • Drive customer outcomes by creating success plans, tracking KPIs, and translating results into business insights.
  • Oversee cross-functional implementations to ensure smooth and on-time go-lives.
  • Proactively manage account renewals and identify growth opportunities and new use cases.
  • Make value visible through strong communication and translating outcomes into impactful messages.

Requirements

  • 1–2 years of experience in Customer Success, Account Management, or Consulting.
  • Excellent verbal and written communication skills in German and English.
  • Strong organizational and project management abilities to ensure execution and follow-through.
  • Ability to engage both technical and non-technical stakeholders.
  • Genuine interest in AI, automation, and customer experience innovation.

Culture & Benefits

  • Diverse international team (40+ nationalities) with flat hierarchies and a collaborative culture.
  • Competitive compensation and equity package.
  • Flexible working hours, 28 vacation days, and workation opportunities.
  • Perks including Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health, and weekly sponsored office lunches.
  • Access to a training and development budget for continuous professional growth.

Hiring process

  • Recruiter video call and manager interview.
  • Challenge Task and expert interview(s).
  • Meeting the team and a final Founder interview.

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