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Corporate Implementation Manager
80 000 - 100 000$
Описание вакансии
Текст:
TL;DR
Corporate Implementation Manager (Project Management): Manage customer onboarding and deployment of SaaS platform with an accent on customer satisfaction, process improvement, and cross-team collaboration. Focus on coordinating multiple projects, driving activation goals, and facilitating communication between sales, customer success, and technical teams.
Location: Hybrid in Raleigh, North Carolina, USA with up to 50% travel across US and Canada
Salary: $80,000 - $100,000 base + annual bonus
Company
is a fast-growing startup revolutionizing the commercial contracting industry with AI-driven SaaS solutions, recently achieving a $1 billion valuation and backed by top investors.
What you will do
- Ensure timely and satisfactory delivery of customer activations
- Drive continuous improvement of business processes during customer onboarding
- Collaborate closely with sales to align deployment with customer expectations
- Lead meetings and product demonstrations for stakeholders
- Perform user acceptance testing on new workflows and solutions
- Develop deep understanding of platform functionality
Requirements
- Location: Must be able to travel within the US and Canada up to 50%
- 2-4 years experience in specialty contracting or B2B SaaS deployment
- Strong project management and multitasking skills
- Excellent English communication skills
- Experience with database management and accounting systems preferred
- Ability to work independently and in teams in a fast-paced environment
Nice to have
- Experience in tech startups or software companies
- Knowledge of Quickbooks, Salesforce, Slack, Guide CX, JIRA, Confluence
- Comfortable with programming languages, especially JavaScript
Culture & Benefits
- Generous equity grants and ownership opportunities
- Macbook provided and comprehensive benefits package
- Flexible PTO and hybrid work schedules with work from home stipend
- Company hubs in Los Angeles, Toronto, and Raleigh with lunch for in-office days
- Team-building events both virtual and in-person
- Fast-paced, collaborative environment with growth opportunities
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