Account Manager (Gov)

Location: Remote; hiring across 34+ countries. US-based remote work requires 6 hours of overlap with the UK timezone, and flexi time requires at least 4 hours of overlap with the UK timezone.

Salary: US base salary of $100,000–$120,000 plus OTE. Salaries vary by geographic location, seniority, interview performance, and market rates.

Company

hirify.global is an online cybersecurity readiness platform helping individuals and organizations develop practical cybersecurity capabilities.

What you will do

• Own retention, renewals, and expansion across a sizeable portfolio of government, defence, and military accounts.
• Build long-term relationships with Program Managers, Contracting Officers, Training Leads, and senior stakeholders.
• Conduct cold outreach to new stakeholders within existing customer organizations and develop new expansion opportunities.
• Use account data, adoption insights, and performance analysis to identify growth opportunities and improve outcomes.
• Collaborate with Account Executives, Customer Success, Legal, Product, and Content Engineering teams.
• Test and refine new renewal and expansion strategies in a rapidly scaling business.

Requirements

• Proven experience in sales or revenue-driven Customer Success within a rapidly growing organization.
• Track record of meeting or exceeding quotas for new business or expansion.
• Demonstrated ability to run cold outreach and build pipeline within existing accounts.
• Experience with CRM and Customer Success tools such as HubSpot, ChurnZero, or Claude.
• Experience selling technical solutions; cybersecurity training experience is a strong advantage.
• Ability to work remotely with the required overlap with UK timezone hours.

Nice to have

• Experience working in the government sector.
• Cybersecurity training experience.

Culture & Benefits

• Fully remote work with flexible hours and timezone overlap.
• Dedicated laptop and required work accessories.
• $2,500 personal development and certification budget.
• Fully paid annual company retreat and recurring virtual lunches.
• Health insurance support where public healthcare is unavailable.
• Enhanced maternity and paternity benefits plus 401(k) or pension support.
• Visa sponsorship is not available.

Hiring process

• Application review.
• 30-minute hiring manager call.
• 45-minute take-home challenge with the hiring manager and talent partner.
• 30-minute culture-fit interview with a co-founder.