Account Executive (Existing Business)

TL;DR

Account Executive (Existing Business): Managing and growing relationships with small business customers to drive revenue growth and retention with an accent on strategic territory planning, customer engagement, and cross-functional collaboration. Focus on building deep client relationships, forecasting sales pipeline, and mentoring team members.

Location: Hybrid, Chicago, Illinois, United States

Salary: $132,836–$158,745 OTE

Company

hirify.global is an AI Customer Service company providing advanced AI-driven customer support solutions trusted by nearly 30,000 global businesses.

What you will do

• Build and maintain relationships with small business customers to ensure revenue growth and retention
• Understand customer business pains and provide tailored SaaS solutions
• Develop strategic territory plans for upsell, cross-sell, and expansion
• Forecast sales pipeline accurately and track key customer growth metrics
• Collaborate with Marketing, Product, and Customer Success teams to drive product innovation
• Engage in team development and mentoring activities

Requirements

• Proof of eligibility to work in the United States is required
• 2+ years managing a large book of business (120 accounts) including retention, renewals, and growth
• 1+ years selling SaaS products with strong sales instincts and quota achievement
• Experience managing procurement processes and excellent communication skills
• Ability to operate effectively in a fast-moving organization with a growth mindset
• Demonstrable leadership and ability to build deep client relationships across complex organizations

Culture & Benefits

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Flexible paid time off and paid parental leave
• 401k plan with company match
• Hybrid work policy with at least three days in office per week
• Inclusive and open culture focused on core values and diversity