Account Manager (French Market)

Location: Barcelona, Spain

Salary: €35,000–€42,000 OTE annually, consisting of 80% fixed pay and 20% uncapped variable compensation.

Company

hirify.global builds SaaS business management software that centralizes HR, finance, and operations workflows for companies of all sizes.

What you will do

• Build, engage, and develop strong relationships with enterprise customers through regular communication and proactive improvement plans.
• Manage a customer portfolio, maintain account information, and prepare account status tracking reports.
• Understand customer needs and expectations and create personalized sales plans.
• Provide after-sales support, cross-selling, upselling, churn management, and prompt responses to customer questions.
• Promote new products, services, and functionalities and conduct regular customer video meetings.
• Collaborate with sales, product, and development teams and share actionable customer feedback.

Requirements

• Expert-level French and professional English.
• Previous customer-oriented experience; sales or customer satisfaction experience is valued.
• Strong organizational skills and experience using CRM tools and managing customer portfolios.
• Proactive, self-motivated, decisive, committed, and comfortable solving customer problems.
• Ability to work in a fast-paced startup environment and take ownership of improvements.

Culture & Benefits

• High-growth, multicultural, friendly, and collaborative environment.
• Private health insurance through Alan.
• Wellhub access, Cobee expense benefits, and language classes.
• Office breakfast, organic fruit, free caffeine and tea, and Nora discounts.
• Pet-friendly workplace with an emphasis on ownership, learning, inclusion, and diverse talent.