Account Manager French Market

TL;DR

Account Manager French Market: Manage and develop relationships with enterprise customers in the French market, focusing on onboarding, client retention, and upselling. Focus on personalized sales plans, churn management, and cross-team collaboration to enhance customer satisfaction and revenue growth.

Location: Onsite in Barcelona, Spain

Salary: 28,000–35,000 EUR (80% fixed + 20% uncapped variable)

Company

hirify.global is a fast-growing all-in-one HR Software startup founded in 2016, serving thousands of customers worldwide with a multicultural team of over 900 people.

What you will do

• Build and maintain strong relationships with enterprise customers in the French market through regular communication and proactive improvement plans.
• Manage customer portfolios, update account information daily, and track account status reports.
• Ensure high-quality onboarding, implementation, and training processes for new clients.
• Provide after-sales support including cross-selling, up-selling, and churn management to foster long-term trust.
• Collaborate closely with sales, product, and development teams to relay client feedback and product updates.
• Conduct regular video meetings with clients to engage and demonstrate relevant product features.

Requirements

• Location: Must be onsite in Barcelona, Spain
• Language: French expert speaker and professional English proficiency
• Previous customer-oriented experience, preferably in sales or customer satisfaction roles.
• Strong organizational skills and experience with CRM tools and portfolio management.
• Self-motivated, proactive problem solver with excellent communication skills.
• Ability to work in a fast-paced startup environment and take ownership of responsibilities.

Culture & Benefits

• Multicultural and friendly high-growth environment.
• Flexible schedules, pet-friendly office, and no dress code.
• Health benefits including private insurance and gym access.
• Language classes and various employee discounts.
• Salary advances and tax assistance services.
• Organic fruit, breakfast, and free coffee in the office.