Head Of Account Management

TL;DR

Head Of Account Management: Leading and managing the account management team to retain and grow key hotel accounts with an accent on strategic planning, team leadership, and performance monitoring. Focus on developing account strategies, mentoring managers, and collaborating cross-functionally to drive business growth in the travel subscription sector.

Location: Hybrid in Barcelona, Spain

Company

Leading travel subscription platform and one of the largest e-commerce businesses in Europe, revolutionizing travel booking with innovative technology and consumer insight.

What you will do

• Develop and implement account management strategies to maximize business opportunities with key hotel partners.
• Monitor regional performance, analyze trends, and identify growth areas.
• Lead, mentor, and engage a team of market managers and specialists.
• Drive continuous training and commercial excellence within the team.
• Collaborate with Sales, Marketing, Operations, Finance, and Product teams to align strategies and initiatives.
• Represent the company at major hotel and tourism events and prepare reports for senior management.

Requirements

• Must be based in or able to work hybrid in Barcelona, Spain
• Full English proficiency required
• Proven experience in account management or sales leadership in the hotel industry.
• At least 7 years managing teams with strong leadership and strategic planning skills.
• Strong negotiation skills and ability to build trusted relationships with partners.
• Analytical mindset with proficiency in CRM and sales reporting tools.

Nice to have

• Additional European language skills.
• Disruptive thinking and ability to offer innovative solutions.

Culture & Benefits

• Competitive salary and benefits including flexible benefits, bonuses, and relocation support.
• Continuous learning opportunities with access to Coursera and leadership development.
• Hybrid work model focused on outcomes and work-life balance.
• Inclusive and diverse environment with social events and no dress code.
• Agile mindset with emphasis on innovation and high performance.