Solution Deployment Manager
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Solution Deployment Manager (SaaS): Manage the full implementation lifecycle of the platform for new customers, including project management, platform architecture definition, integrations, and customer onboarding. Focus on driving successful platform deployment, technical integrations, and delivering professional services to increase product adoption.
Location: Remote (France), Paris
Company
enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth through a collaborative LMS platform used by 1,700 organizations worldwide.
What you will do
- Manage all phases of the implementation lifecycle from sales turnover to support handover
- Drive project management and host functional and technical workshops with clients
- Define platform architecture and facilitate integrations (SSO, APIs, third-party tools)
- Support customers throughout their contract to increase product adoption and deliver professional services
- Develop scalable processes to improve project quality and delivery
- Contribute to knowledge base and onboard new team members
Requirements
- Location: Must be based in France or able to work remotely within France
- Minimum 3 years experience in a similar customer-facing role (Technical Consultant, Project Manager, etc.)
- Experience with SaaS product deployment, APIs, and SSO configuration
- Project management skills and client-oriented mindset
- Native French proficiency and very good English proficiency (B2)
Nice to have
- Previous experience in HR-related SaaS products
- Ability to adapt communication to technical and non-technical stakeholders
Culture & Benefits
- Flexible hours and full remote work possible anywhere in France
- Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription
- 1 month parental leave for the second parent
- Diversity, Equity, and Inclusion with active ERGs and executive support
- Strong corporate social responsibility and inclusive culture
Hiring process
- Phone screen with Talent Acquisition Manager
- Discovery meeting with Solution Deployment Manager Coach
- Case study meeting with Solution Deployment Managers
- Clarification meeting with Head of Professional Services
- Culture fit meeting with Chief Human Resources Officer
- Offer
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