Account Manager (Portuguese Market)

TL;DR

Account Manager (Portuguese Market): Manage and retain a portfolio of clients in the Portuguese market, focusing on upsell opportunities and client satisfaction. Focus on building strong client relationships, providing after-sales support, and identifying product improvements.

Location: Onsite in Barcelona, Spain

Salary: 24,000–34,000 EUR

Company

hirify.global is a fast-growing all-in-one HR software company founded in 2016, serving thousands of customers worldwide with a diverse team of over 900 people across multiple countries.

What you will do

• Identify upsell opportunities and generate revenue from each client.
• Build strong client relationships through regular communication and product updates.
• Provide after-sales support to retain customers.
• Respond promptly and accurately to client queries.
• Report trends and potential weaknesses to improve customer journeys and product.

Requirements

• Native level of Portuguese and professional English required.
• Experience in customer service and sales, preferably online support.
• Analytical, organized, and able to multitask effectively.
• Interest in B2B SaaS environment and digital tools.
• Strong communication and empathy skills.
• Proactive with ability to propose new ideas.

Culture & Benefits

• High growth, multicultural, and friendly environment.
• Continuous training and learning opportunities.
• Private health insurance and wellness benefits.
• Gympass access and language classes.
• Office perks including breakfast, discounts, and pet-friendly environment.