Account Manager (SaaS)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Account Manager (SaaS): Managing a portfolio of long-tail accounts in the Spanish market with an accent on driving growth, margin, and customer satisfaction. Focus on building strong relationships with key decision-makers, analyzing business data to identify up-selling opportunities, and ensuring smooth product roll-outs.
Location: Must be based within commuting distance of Barcelona. Relocation support is available for this role.
Company
is an intelligent platform for travel and spend management, automating travel bookings, expenses, and invoice processing to eliminate shadow work for over 10,000 companies worldwide.
What you will do
- Manage and develop a portfolio of long-tail customers in the Spanish market.
- Build and maintain strong relationships with key decision-makers to maximize product usage.
- Identify and execute growth opportunities through up-selling and cross-selling.
- Use data analytics to provide business reviews and reports to senior stakeholders.
- Develop strategies to resolve recurring account issues and ensure long-term success.
- Act as a liaison between internal teams and clients to facilitate smooth product roll-outs.
Requirements
- Native Spanish speaker and fluent in English (spoken and written).
- Previous experience in account management or customer-facing roles.
- Must be based within commuting distance of Barcelona.
- Strong ability to analyze data and translate insights for clients.
- Excellent presentation and communication skills.
- Results-oriented mindset with a focus on customer satisfaction.
Nice to have
- Experience in SaaS or travel-tech industries.
Culture & Benefits
- Competitive compensation and equity ownership.
- Generous vacation allocation plus public holidays.
- Choice of private healthcare or gym allowance.
- Comprehensive wellbeing support including therapy and coaching sessions.
- 17 weeks of paid parental leave.
- Up to 20 days of Work from Anywhere per year.
- Four-week fully paid sabbatical after 5 years of service.
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