Account Manager Small Accounts Spanish Market

TL;DR

Account Manager Small Accounts Spanish Market: Managing a portfolio of 200-300 small accounts to ensure customer satisfaction, retention, and growth with an accent on personalized sales strategies and proactive client engagement. Focus on developing long-term client relationships, upselling, cross-selling, and providing tailored support in a fast-paced startup environment.

Location: Onsite in Barcelona, Spain

Salary: 24,000–27,000 EUR

Company

hirify.global is a leading SaaS company building business management software that centralizes HR, finance, and operations workflows for companies of all sizes, headquartered in Barcelona with over 1,200 employees across 7 markets.

What you will do

• Manage a portfolio of 200-300 small accounts with proactive engagement and personalized strategies.
• Drive sales growth through cross-selling, upselling, and churn management.
• Provide prompt and personalized after-sales support ensuring timely responses.
• Educate clients on new products and features aligned with their needs.
• Serve as the main contact between customers and internal teams, providing valuable feedback.
• Hold regular video meetings to demonstrate product updates and strengthen relationships.

Requirements

• Location: Must be onsite in Barcelona, Spain
• Fluent in Spanish and English
• Strong verbal and written communication skills.
• Customer-focused experience in support or satisfaction roles.
• Ability to identify upselling and cross-selling opportunities.
• Ambitious, proactive, and organized team player ready for a startup environment.

Nice to have

• Experience working in fast-paced startup environments.

Culture & Benefits

• Multicultural and friendly high-growth environment.
• Salary advance and expense saving benefits.
• Private health insurance and wellness programs.
• Language classes and flexible schedules.
• Pet friendly office with no dress code.