Senior IT Operations Engineer

TL;DR

Systems Administrator: Owning internal technology operations and supporting employee workflows, access management, and security across the company with an accent on proactively improving security, reliability, and operational efficiency of internal systems. Focus on responding to IT support requests, managing user accounts, and automating provisioning processes.

Location: Remote (U.S.). Required to work 9 to 5 in PST (UTC-8).

Salary: $80,000–$135,000

Company

hirify.global is a fast-growing Series C marketplace in the healthcare sector, connecting workplaces and professionals with a global, remote team.

What you will do

• Troubleshoot and resolve software, access, and security requests for team members.
• Identify and implement improvements for security, reliability, and operational efficiency across internal systems and access management.
• Manage user accounts, access levels, and permissions across various company systems.
• Respond to IT support requests quickly and effectively, prioritizing based on urgency and impact.
• Maintain and enhance internal IT processes, documentation, and workflows.
• Collaborate with the People team to improve or create account provisioning automations for onboarding and offboarding.

Requirements

• 1-3 years of experience in IT support, system administration, or helpdesk roles.
• Hands-on experience with SSO, IAM, and access management workflows.
• Familiarity with email systems, DNS, domain management, and basic security.
• Experience supporting team members and resolving technical issues in a remote-first environment.
• Ability to take ownership of IT support and internal systems.

Culture & Benefits

• Work for a YC Top Company that is profitable and rapidly expanding.
• Join a global, remote team of 700+ people.
• Opportunity to own and scale the IT function across the organization.
• Focus on lifting people up the socioeconomic ladder through career growth and financial opportunity.
• Support professionals and workplaces via an app-based marketplace.