Solutions Expert (Video Cloud)

TL;DR

Solutions Expert (Video Cloud): Providing optimized video cloud solutions and technical support for global customers with an accent on Live Streaming, Video-on-Demand, and Real-Time Communications. Focus on designing proposals, managing complex projects, and improving product offerings based on market trends and customer feedback.

Location: Singapore

Company

hirify.global is a global technology company known for innovative products like TikTok, Lemon8, and CapCut, focused on inspiring creativity and enriching life.

What you will do

• Provide optimized solutions and best practices leveraging BytePlus video products including Live Streaming, Video-on-Demand, and Real-Time Communications.
• Collaborate with sales and engineering teams to deliver presales and technical support globally.
• Design video cloud proposals based on customer requirements.
• Gather and relay customer needs and market trends to improve video products and services.
• Ensure technical feasibility and facilitate successful project delivery for key accounts.

Requirements

• Location: Singapore
• Minimum 5 years of presales or product management experience in video cloud products.
• Proficiency in technical documentation and architectural planning.
• Strong project management and cross-department coordination skills.
• Excellent business communication skills bridging customers and R&D teams.
• Experience supporting international customers and well-known cases preferred.