Account Manager (SaaS/eCommerce)

Location: Toronto, Canada; hybrid

Salary: CAD 80,000–89,000 per year, plus equity and commission of CAD 53,000–71,267

Company

hirify.global builds a conversational commerce platform with an AI agent that sells, supports, and re-engages eCommerce customers throughout the buying journey.

What you will do

• Own a portfolio of existing eCommerce accounts and drive expansion and upsell opportunities.
• Manage the full sales cycle for add-ons and new products, from demo through close.
• Handle a high-velocity inbound pipeline and conduct outbound outreach to existing accounts.
• Partner with Customer Success and Product teams to identify automation opportunities and improve customer outcomes.
• Use account data and pain-point discovery to prioritize outreach and uncover growth potential.
• Optimize the sales process, deal velocity, and quota attainment.

Requirements

• 2–3 years of experience in a closing sales role such as Account Executive or Account Manager within SaaS or eCommerce technology.
• Proven success hitting and exceeding quota in a fast-paced, high-volume environment.
• Ability to manage multiple accounts and deals while maintaining organization, speed, and consultative quality.
• Data-driven approach to identifying trends, upsell opportunities, and performance improvements.
• Strong time management, prioritization, communication, presentation, and solution-consulting skills.
• Availability to work in a hybrid setup in Toronto, Canada.

Nice to have

• Experience working directly with eCommerce merchants or at a technology startup.
• Experience running or advising online stores or brands on best practices.

Culture & Benefits

• Five weeks of vacation and 15 days of paid sick leave.
• Up to six weeks of remote work per year.
• Paid parental leave of 16 weeks, private health insurance, and a retirement pension.
• CAD 400 monthly lunch allowance and up to CAD 900 for a home workstation.
• Up to CAD 2,600 per year for learning materials and wellness support.
• Quarterly online company summits, annual team and company retreats, and access to premium AI tools.