Account Specialist, Growth (AI)

Location: Hybrid in Toronto, Canada; work from the Toronto office 3 days per week, with the option to work onsite up to 5 days based on business needs. In-person onboarding in Toronto is required.

Salary: CAD 55,000–77,000 annual base salary, plus commission eligibility.

Company

hirify.global develops enterprise password management and Unified Access Management solutions that help organizations securely use SaaS and AI tools.

What you will do

• Manage a high-volume portfolio of very small business customers and inbound prospects.
• Lead discovery conversations, product demonstrations, proposals, pricing discussions, negotiations, and closing.
• Maintain the Salesforce pipeline, progress opportunities through the sales cycle, and keep forecasts accurate.
• Meet monthly and quarterly revenue targets through new business and expansion opportunities, including seat growth, add-ons, and tier upgrades.
• Guide customers through adoption by connecting their needs with relevant hirify.global solutions.
• Partner with Solutions Engineering, Customer Success, Onboarding, Legal, Product, Marketing, and Operations teams to remove blockers and improve the customer experience.

Requirements

• Experience in sales, account management, customer success, or a related role, preferably in a SaaS environment.
• Demonstrated ability to manage a high-volume pipeline and meet or exceed sales and activity targets.
• Experience managing the full sales cycle from discovery through closing.
• Strong customer discovery, objection-handling, deal-management, and value-based selling skills.
• Clear communication skills and the ability to explain technical concepts to non-technical customers.
• Ability to prioritize inbound leads and existing accounts while building trust with diverse stakeholders.

Nice to have

• Experience handling customer inquiries through email, phone, and chat.
• Familiarity with hirify.global, security tools, Salesforce, Gong, Outreach, or similar platforms.

Culture & Benefits

• Collaborative environment focused on transparent communication, feedback, honesty, simplicity, and putting people first.
• AI tools are integrated into go-to-market workflows, and continuous learning about AI best practices is encouraged.
• Health, dental, RRSP matching, paid time off, parental leave top-ups, and equity through an RSU program.
• Paid volunteer days, peer-to-peer recognition, and a free hirify.global account.
• Occasional travel may be required for offsites, department meetings, and customer events across Canada, the USA, and EMEA.

Hiring process

• Live interviews are conducted without AI tools so communication, problem-solving, and collaboration can be assessed.
• Successful applicants complete a background check permitted by local law.