Account Manager, Level 1 (Automotive)

Location: Flexible hybrid model; in-person interviews may be required for positions based in Boston and Dublin.

Annual base salary / OTE: $72,000–$90,000 USD.

Company

hirify.global operates a profitable automotive marketplace that helps consumers and dealerships manage the vehicle shopping, financing, purchasing, and delivery journey online.

What you will do

• Partner with Account Executives to support a shared portfolio of dealership customers.
• Lead post-sale onboarding for new dealerships and dealership personnel.
• Analyze performance data to demonstrate service value and identify retention, growth, and product adoption opportunities.
• Educate dealers on hirify.global products, tools, reports, and best practices.
• Coordinate technical, billing, and content issue resolution with Support, Billing, Data Integrity, Product, and Engineering.
• Build relationships with dealership decision-makers and staff to reduce churn and expand product usage.

Requirements

• 1–3 years of experience in Account Management, Customer Success, or Client Services, ideally with complex or strategic accounts.
• Demonstrated ability to drive retention and growth through relationship-building, consultative guidance, and insight-driven engagement.
• Excellent communication skills, including presenting data and recommendations to stakeholders at different levels.
• Strong analytical, strategic problem-solving, time-management, and organizational skills.
• Experience collaborating with sales, support, product, and technical teams in a fast-moving environment.
• Proficiency in Google Workspace and/or Microsoft Office.

Nice to have

• CRM experience, such as Salesforce.

Culture & Benefits

• Flexible hybrid work model with robust time-off policies.
• Equity for all employees, with potential discretionary bonuses, incentives, and RSUs.
• Career development programs, employee resource groups, and corporate giving opportunities.
• Daily free lunch, new-car discount, meditation and fitness apps, and commuting cost coverage.
• Inclusive workplace focused on collaboration, curiosity, innovation, and employee well-being.

Hiring process

• In-person interviews may be required for positions based in Boston and Dublin; candidates will be notified in advance.
• Travel expenses for in-person interviews are the candidate’s responsibility.