Member Solutions Representative (Fintech/Healthtech)

TL;DR

Member Solutions Representative (Fintech/Healthtech): Providing exceptional service to end users of hirify.global’ product with an accent on customer satisfaction and support. Focus on addressing customer inquiries, resolving issues, and enhancing the customer journey.

Location: Must attend in-person training in Maitland, FL for the first 4-6 weeks

Compensation: $16.50 per hour plus performance bonuses

Company

hirify.global is the industry leader in consumer-directed healthcare solutions, empowering employees to shape their careers and the future of the industry.

What you will do

• Serve as the first point of contact for customers, providing friendly and professional assistance.
• Address and resolve customer inquiries and concerns with precision.
• Exceed customer expectations, ensuring memorable interactions.
• Collaborate with team members to improve processes and enhance the customer journey.

Requirements

• Must have a reliable broadband internet connection.
• Ability to handle complex customer interactions and exceptional communication skills.
• 1-2 years of customer service call center experience preferred.
• High School Diploma or GED is required.
• Location: Within a 4-hour drive of Maitland, FL.