Enterprise Account Manager (AI)

TL;DR

Enterprise Account Manager (AI): Owns and grows relationships and revenue with strategic customers, driving net revenue retention (NRR) and expansion by running consultative sales cycles and uncovering new opportunities. Focus on building long-term partnerships, influencing business and technical leaders, and helping customers achieve meaningful outcomes.

Location: Remote in the United States or Canada

Company

hirify.global is building the future of AI-powered Content Operations, providing an AI Content Operating System that gives teams the freedom to model, create, and automate content.

What you will do

• Create and maintain account plans with clear next steps, tracking progress against customer and company goals.
• Partner cross-functionally with Product and other internal teams to surface opportunities and resolve challenges before they escalate.
• Monitor customer health and key metrics to proactively mitigate churn.
• Stay informed on industry trends and customer digital strategies to position hirify.global as an indispensable partner.
• Manage renewals and expansions, running consultative sales cycles.
• Uncover new opportunities through cross-sell and upsell strategies.

Requirements

• 8+ years of enterprise sales or account management experience in SaaS, with a strong track record of exceeding revenue goals, delivering NRR, and driving account growth.
• Domain expertise in CMS or experience selling API-based solutions in SaaS, CPaaS, or PaaS.
• Strong written and verbal communication skills.
• Familiarity with tools such as Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, Looker, and G-Suite.
• Entrepreneurial at heart, hands-on, creative, and team-oriented.
• Bachelor’s degree or equivalent experience.

Culture & Benefits

• A highly-skilled, inspiring, and supportive team
• Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
• A global, multi-culturally diverse group of colleagues and customers
• Comprehensive health plans and perks
• A healthy work-life balance that accommodates individual and family needs
• Competitive salary and stock options program