Account Manager, Enterprise (SaaS)

Location: Remote, Austin, United States. hirify.global can hire in countries where it has a legal entity.

Base salary in the United States: $111,600–$145,700 for Zone C, $120,600–$157,450 for Zone B, or $134,100–$175,075 for Zone A. The role may also include benefits, bonuses, commissions, and equity.

Company

hirify.global develops software products that help teams collaborate and manage different types of work.

What you will do

• Drive retention and revenue growth across a portfolio of strategic enterprise customers.
• Manage high-value renewals, expansions, upgrades, cross-sell, and upsell opportunities.
• Build relationships with senior and executive stakeholders through video and in-person engagement.
• Partner with Sales on strategic account planning, market analysis, whitespace analysis, and book-of-business growth.
• Maintain product knowledge, communicate product improvements, and increase customer awareness.
• Ensure accurate forecasting and sales-project documentation.

Requirements

• 5+ years of experience in account management, inside sales, or customer success with enterprise customers.
• Experience building relationships across cultures and with senior internal and external stakeholders.
• Strategic account-planning skills and the ability to prioritize engagements for growth and retention.
• Track record of meeting performance goals and managing a small book of business.
• Ability to conduct discovery, advocate for customer interests, solve complex problems, influence outcomes, and develop high-revenue deals.
• Ability to work remotely from Austin, United States, subject to hirify.global's legal-entity hiring availability.

Nice to have

• Experience with complex, end-to-end sales cycles.
• Experience selling enterprise SaaS products globally.
• Experience working with channel partners and GSIs.
• Familiarity with Salesforce, Clari, and Tableau.
• Data-analysis experience for identifying growth opportunities.

Culture & Benefits

• Choice of working from an office, from home, or through a combination of both.
• Health and wellbeing resources.
• Paid volunteer days and community-support programs.
• Additional benefits may include bonuses, commissions, and equity.
• Accommodations and adjustments are available during the recruitment process.