Sales Development Representative (SaaS)

Location: Houston, Texas or remote in the United States; hybrid and remote models depend on proximity to office hubs. Travel to team and company-wide offsites several times a year is expected.

Company

Cloud-based software provider helping auto repair shops manage operations, payments, customer engagement, and growth.

What you will do

• Generate qualified leads through target account selling and outbound cold calling.
• Support prospective customers throughout the buying journey, including booking demos, sending reminders, and following up after demos.
• Build and refine lead information in a CRM to support qualification.
• Provide sales colleagues with relevant customer details for tailored demos.
• Collaborate with sales roles across the customer journey and ensure a high-quality prospect experience.
• Coach and provide light training to new Sales Development Representatives.

Requirements

• 1–3 years of work experience; sales or SaaS experience is a plus.
• Experience following defined processes using a CRM; Salesforce experience is a plus.
• Strong interpersonal, organizational, and time management skills.
• Friendly, professional, honest, and customer-focused phone manner.
• Ability to succeed in a sales quota environment and strong motivation to grow in sales.
• Eastern or Central Time Zone candidates are preferred.

Culture & Benefits

• Remote and hybrid work models with supported travel to company offsites.
• Flexible PTO and paid maternity, parental bonding, and medical leave.
• Medical, dental, vision, prescription, mental health, life, and AD&D insurance.
• 401(k) plan with a 100% employer match on contributions up to 6%, plus FSA and HSA accounts.
• Up to $60 per month for wellness expenses and a $300 home office setup bonus after one year.
• Continuing education support and opportunities for career progression into Account Executive roles.