Enterprise Account Manager

TL;DR

Enterprise Account Manager (SaaS): Owns and grows a multi-million dollar book of business with Tier 1 and upper Tier 2 customers in North America, ensuring customer engagement and successful renewals. Focus on driving revenue retention and expansion through strategic account management and cross-functional leadership.

Location: Must be located within one of the 50 U.S. States

Salary: $200,000-250,000

Company

hirify.global delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization.

What you will do

• Own a high-value portfolio (>$10M ARR) of enterprise and upper-mid-market customers in North America.
• Build executive-level relationships with customer stakeholders.
• Drive execution against key KPIs: Net ARR growth, renewal rates, expansion revenue, and product adoption.
• Collaborate with Customer Success Managers (CSMs) to ensure strong adoption and solution value realization.
• Partner with Sales Engineering, Product, and Support teams to drive outcomes for complex or strategic customers.
• Travel regularly across North America for onsite executive meetings and customer events.

Requirements

• 5+ years of experience in enterprise SaaS account management or customer growth roles.
• Proven track record managing a large book of business ($10M+ ARR) and consistently exceeding growth and retention targets.
• Experience managing both direct and partner-led enterprise accounts.
• Strong command of value-based and solution selling methodologies.
• Executive presence and ability to influence C-level stakeholders and decision-makers.
• Proficient in CRM and forecasting tools (e.g., Salesforce, Clari).

Culture & Benefits

• Remote-first company with the ability to work remotely within the United States.
• Comprehensive benefits package including medical, dental, vision, FSA, EAP, and life insurance.
• 401k savings plan with match.
• Flexible paid time off policy.