обновлено 4 дня назад
Strategic Account Manager (Major Accounts)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Strategic Account Manager (Major Accounts) (SaaS/eCommerce): Managing and expanding enterprise customer accounts worth $6M–$10M ARR through retention, geographic and group expansion, cross-sell, and strategic account planning with an accent on executive relationships, data-driven insights, and customer value. Focus on leading value-based expansion cycles, analyzing eCommerce, A/B testing, and conversion metrics, and mitigating account risks across cross-functional teams.
Location: United Kingdom; remote
Company
builds an AI-powered agentic personalization platform for commerce experiences, including autonomous search, conversational shopping, and autonomous marketing.
What you will do
- Manage major enterprise accounts with $6M–$10M ARR, driving retention, expansion, cross-sell, and growth across geographic and parent-brand groups.
- Develop strategic account plans and go-to-market strategies aligned with customer business objectives.
- Build relationships with economic buyers, C-suite executives, and other key decision-makers.
- Collaborate with Customer Success, Partnerships, Solutions, Marketing, ISVs, and other stakeholders to create customer value and expansion opportunities.
- Monitor account health, revenue, churn risk, opportunity progression, and mitigation plans, and lead Quarterly Business Reviews.
- Execute value-based upsell and cross-sell deals using disciplined sales methodologies such as MEDDPICC.
Requirements
- 6+ years of experience in Account Management, Sales, Consulting, or managing an enterprise customer portfolio.
- Experience in martech, ad tech, search, commerce, AI, or digital experience is strongly preferred.
- Proven success exceeding sales quotas and expanding existing client relationships into new markets or business groups.
- Strong analytics and statistical skills, including eCommerce data, A/B testing, and conversion metrics.
- Executive presence, strategic account planning expertise, customer-centric judgment, and excellent written and verbal communication.
- Proficiency with CRM, forecasting, and productivity tools, with willingness to travel regularly.
Culture & Benefits
- Virtual-first work environment with flexible working hours and freedom paired with accountability.
- Five paid volunteering days, company events, and quarterly additional Disconnect days.
- $1,500 annual professional education budget and access to personal and leadership development programs.
- Employee Assistance Program, Calm subscription, wellness activities, and extended parental leave up to 26 calendar weeks for primary caregivers.
- Performance bonus, equity grants depending on role and location, and employee referral bonus of up to $3,000.
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