Strategic Account Manager (Major Accounts)

TL;DR

Strategic Account Manager (Major Accounts): Managing key major accounts focusing on retention and growth by understanding customer business needs and aligning hirify.global products and services to client goals. Focus on driving customer value, identifying upsell opportunities, and maintaining a comprehensive understanding of hirify.global products.

Location: United Kingdom

Company

hirify.global is building the world’s premier agentic platform for personalization.

What you will do

• Manage key Major Accounts, focusing on retention and growth.
• Develop and execute strategic account plans based on a deep understanding of customer business needs.
• Serve as the primary point of contact for economic buyers and key decision-makers, cultivating relationships with C-Suite executives.
• Collaborate with partners and internal stakeholders to drive customer value and translate that into market expansion.
• Monitor account health, revenue, and expansion opportunities, delivering regular reports to internal stakeholders.
• Lead and participate in Quarterly Business Reviews to align client goals with hirify.global solutions.

Requirements

• 6+ years of experience in Account Management, Sales, or Consulting.
• Experience in Martech, Ad Tech, Search, Commerce, AI, or Digital Experience is strongly preferred.
• Proven expertise in strategic account planning.
• History of consistently exceeding quota.
• Proficiency in analyzing eCommerce data, AB testing, and conversion metrics.
• Willingness to travel regularly as required.

Culture & Benefits

• Freedom and trust with flexible working hours.
• Virtual-first work environment with hirify.global Hubs available across three continents.
• Personal development programs and a professional education budget.
• Employee Assistance Program and subscription to Calm app.
• Extended parental leave.
• Stock options and company performance bonus.