Strategic Account Manager (AI)

Location: United States; remote workplace with regular on-site time at customer campuses

Company

hirify.global provides localization and content intelligence solutions by combining language expertise with technology, including an AI-native platform.

What you will do

• Own a named book of strategic technology and software customers across the assigned region.
• Build multi-threaded relationships across product, engineering, marketing, localization, and procurement.
• Identify, qualify, and close expansion opportunities across business units, product lines, and geographies.
• Introduce platform offerings into existing accounts alongside current localization services.
• Build account plans, develop strategic partnerships, and help customers measure content outcomes.
• Manage pipeline discipline and forecasting in Salesforce while partnering with delivery, product, solutions, and global account teams.

Requirements

• Typically 7+ years of progressive experience in enterprise sales or account management within the localization or language services industry, or equivalent experience.
• Strong knowledge of localization buyers, the competitive landscape, and industry vocabulary.
• Current or recent experience selling and carrying quota for language technology software, SaaS, or AI-driven translation beyond services statements of work.
• Track record of closing multi-year software or platform contracts worth $100,000+ in annual contract value.
• Experience owning the full commercial motion, including pipeline development, outreach methodology, CRM discipline, and forecasting.
• Working knowledge of TMS and language technology platforms such as Phrase, Lokalise, Smartling, XTM, and memoQ.
• Understanding of how AI-driven translation workflows are changing buyer expectations.

Nice to have

• Hands-on experience with a services-to-platform or services-to-SaaS transition, including related change management.
• P&L, go-to-market, or sales leadership experience, ideally building rather than inheriting a commercial motion.
• Experience structuring multi-year enterprise deals, including subscription, bundled, or outcome-based models.
• Experience sourcing or implementing CRM, sales enablement, or lead generation tools such as HubSpot, Salesforce, Outreach, or SalesLoft.

Culture & Benefits

• Remote workplace with regular customer-campus visits and collaboration across global regions.
• Follow-the-sun operating model supporting teams across time zones.
• Values-driven environment emphasizing accountability, quality, resilience, curiosity, kindness, and continuous learning.
• Inclusive workplace committed to equal opportunity, diversity, and reasonable accommodations during hiring.
• Opportunity to contribute to an AI-native platform and the evolution of the localization industry.