20 часов назад
Senior Account Manager (AI)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Account Manager (AI): Expanding and retaining existing SaaS customer accounts through renewals, upselling, cross-selling, and account planning with an accent on GenAI applications, recurring revenue growth, and stakeholder engagement. Focus on forecasting pipeline, uncovering new use cases, managing complex customer environments, and partnering with Technical Success Managers to drive long-term value.
Location: Remote Dubai
Company
provides AI platforms and applications that help organizations develop, deliver, and govern predictive and generative AI at scale.
What you will do
- Own renewals, retention, upsell, and cross-sell opportunities across a portfolio of existing non-strategic customers.
- Create and execute account plans, map stakeholders, and expand relationships into new functional buying centers.
- Develop pipelines, maintain accurate forecasts, and ensure CRM visibility for existing-account opportunities.
- Monitor application usage and re-engage underutilized accounts with targeted messaging and new capabilities.
- Build relationships with Director-level and technical stakeholders to uncover use cases and expand account coverage.
- Serve as the commercial owner after the initial Account Executive sale and partner with Technical Success Managers throughout the customer lifecycle.
Requirements
- 8+ years of quota-carrying sales or account management experience in SaaS or enterprise technology.
- Experience expanding existing customers and growing recurring revenue across multi-year subscription contracts.
- Ability to engage business and technical stakeholders, manage complex customer environments, and uncover new use cases.
- Strong cross-functional collaboration skills with technical and customer success teams.
- Bachelor’s degree or equivalent experience.
Nice to have
- Familiarity with GenAI or applied AI concepts.
Culture & Benefits
- Flexible Time Off Program and paid holidays.
- Medical, dental, and vision insurance depending on location and local legal requirements.
- Paid parental leave and a Global Employee Assistance Program.
- Operating principles emphasize customer focus, rigorous standards, collaboration, constructive debate, and delivering results.
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