Senior Technical Engagement Manager (AI)

TL;DR

Senior Technical Engagement Manager (AI): Driving customer outcomes through technical leadership in pre-sales and post-sales engagements with an accent on professional services delivery and customer satisfaction. Focus on managing cross-functional teams, defining success criteria, and ensuring seamless execution of technical projects.

Location: Remote (United States)

Company

hirify.global gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web.

What you will do

• Act as the technical delivery leader for Professional Services engagements.
• Partner with the account team to lead technical pursuits.
• Contribute to the development of new migration offerings.
• Manage cross-functional delivery teams to ensure seamless execution.
• Monitor project health and implement mitigation strategies.
• Serve as the primary technical point of contact for customers.

Requirements

• 7+ years of experience in consulting or technical delivery roles.
• Deep understanding of modern web architectures.
• Proven track record of leading pre-sales and post-sales engagements.
• Strong communication skills to translate technical concepts into business value.
• Experience with cloud platforms and DevOps practices.

Nice to have

• Experience with hirify.global’s platform or similar edge computing platforms.
• Knowledge of e-commerce platforms like Shopify or Salesforce Commerce Cloud.
• Familiarity with agile methodologies and project management tools.
• Background in software development or engineering.

Culture & Benefits

• Competitive compensation package, including equity.
• Inclusive Healthcare Package.
• Flexible Time Off.
• Mentorship and skill-building opportunities.
• Work-from-home budget for your space.