Head of International People Operations

Location: Hybrid role requiring on-site attendance at either Westbrook, Maine, United States, or Hoofddorp, Netherlands, at least 8 days per month; international travel of up to 25% may be required.

Salary: $165,000 USD annually, with some flexibility based on experience.

Company

hirify.global develops innovative products and services that support the health and wellbeing of pets, people, and livestock, serving customers in more than 175 countries with over 10,000 employees.

What you will do

• Lead the design and implementation of international People Operations strategies, programs, operating plans, and HR service delivery.
• Manage People Operations staff and supervisors, assign work, evaluate performance, provide coaching, and address escalated issues.
• Lead payroll and people operations programs focused on compliance, operational excellence, and employee experience.
• Develop budgets, policies, procedures, reports, and analyses for peer groups and senior management.
• Coordinate vendors, contractors, related departments, Business HR, HR Centers of Excellence, and project teams.
• Drive continuous improvement using data, metrics, technology, and system tools to improve efficiency and service quality.

Requirements

• Bachelor's degree or an equivalent combination of education and experience.
• Typically 7–10+ years of supervisory or managerial experience, including in-depth experience in the areas managed and proven leadership skills.
• Strong management, organization, prioritization, and work-direction skills.
• General business knowledge, including knowledge of the supported businesses, plus strong customer service and business relationship-building skills.
• Strong reasoning, problem-solving, analytical, process improvement, and project management skills.
• Strong verbal and written communication skills.
• Strong comfort with technology, AI, general computer skills, and Microsoft Office.
• Fluency in English is required; other languages are a bonus.
• Ability to meet the physical requirements of the role and work in a general office environment, including sitting, standing, computer use, occasional lifting or carrying up to 50 pounds, and other physical activities.
• Ability to work on-site at Westbrook or Hoofddorp at least 8 days per month.

Culture & Benefits

• Hybrid work arrangement with a minimum expectation of 8 on-site days per month.
• Annual cash bonus opportunity and performance-based annual merit increase.
• Health, dental, and vision benefits from day one.
• 5% 401(k) matching and generous paid time off.
• Financial support, mental health resources, volunteer paid days off, and additional benefits.
• Diverse and inclusive workplace focused on innovation, excellence, and improving health outcomes.